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What kind of mushrooms grow from your
kits?
All our kits can be used to grow almost any type of mushroom.
Do you ship to PO Boxes?
Yes we can deliver to a PO Box or any address you specify. As long as it is a full valid working address including a name, street address or po box, city, state / province, postal / zip code, country and a valid phone number.
How do I store my grain jars / substrate jars / growbags?
These products should be used asap when you receive them, they can be stored in a cool dark place until use but they are only guaranteed for 30 days after purchase. Its best to use them fresh to get good results.
Do I need to sterilize the jars before use?
No you do not need to perform any sterlization procedures on any of the substrate jars or grow bags we sell on the website, they are pre-sterlized and ready for injection.
How many mushrooms can I get from your
kits?
Many factors come into play when considering your success with growing
mushrooms. It depends on your level of expertise and knowledge,
also depends on how much of an initial investment you can make,
depending on what mushroom growing
system you choose to start with. The
more you know the more you can grow. Each kit can produce different
amounts, if you are interested in a specific kit please ask
at the forum.
Do you ship your products worldwide?
what about Overseas Countries?
Most of our products we will ship overseas but some of them we will
not, due to large boxes or product shelf life. Shipping overseas
can be very expensive if you want it in a timely manner and intact.
Please email us before placing
an overseas order.
I got my MYG kit and my casing soil has some white / grey spots in it, is this bad?
Absolutely not, this is just part of the ingredients and it has settled to the top. It is some lime and is a key part of the mixture for creating a good casing soil. Just mix it up when used as indicated in the instructions.
What type of packaging do you use when
shipping the mushroom kits?
Your privacy is very important to us. We only use plain white or
brown cardboard boxes with no outside labels or advertising. Only
the shipping information is show and all packages show a return
shipping address from "Innersight
Trading".
What companies do you use for shipping
your products?
We use UPS for
all USA shippable products. We use Canada
Post for all Canadian shippable products, or if requested we
can setup shipping with the Greyhound Bus Station for canadian orders
also. Email us about this
option.
How can I order if I don't have a credit
card?
Please visit our main order options page for all ordering details, you can send in an "international
money order" instead of paying with credit card online.
Replacement parts or refill kits - Do
I have to purchase a whole new kit?
No, we offer many of the main parts necessary to keep your growing
system up and running indefinitely. You can get "refill kits"
for some of our mushroom growing systems but we can get you anything
you need usually. Email us
to ask for a particular part
How long does it take for my order to
arrive?
All online orders take 24-48 hours to fully verify authenticity,
then they ship out early or mid week. If its late in the week it
will not ship until the following Monday. USA orders take approx
7-10 days for delivery after order completion. Canadian orders take
approx 7-10 days regular and 5-7 days express for delivery. Mail
orders can take longer to verify depending on your money order or
check. If you ordered and its been past the 7-10 day wait time then
please email us and include
ALL your order details, we will locate your order ASAP.
If your question was not found on our FAQ please
visit SHROOMTALK mushroom growing information forum and try searching there. If you
still don't find the answer then feel free to post your questions
there or email us anytime
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